We understand that everyone experiences changes to plans from time to time. However, when you book an appointment, you are reserving a therapist's time exclusively.
Cancellations that are not made 24 hours before a scheduled appointment will incur a 50% fee or a redemption of the treatment package where applicable.
It is with much reluctance that we have been forced to impose this charge, but we cannot accommodate cancellations with such short notice, because we are often unable to rebook these lost appointments.
Times allowed for our treatments are generous, but arriving late will limit the time for your treatment - potentially reducing its effectiveness and your pleasure. Your treatment will end on time so the next guest is not delayed.
Note: Prices subject to change without notice